Maintenance Request Form

If this is an emergency, do NOT use this form. Instead, call the Office or the After Hours Emergency Phone Number for immediate assistance. Appropriate numbers can be found on the "Contact Us" page of our website.
Tenant Information
Name (required)
Email (required)
Best phone number to contact you during business hours:
 
Property Information
Address (required) 
City (required)
State (required)
Zip (required)

Requested Maintenance Information

Has this problem occurred before? (required) YesNo

If so, was the repair made? YesNo

Please detail problem: (required)

Photos help us service you faster! Attach a photo of the request:

Do we need to be aware of pets?

Do we need to be aware of minors?

Do we need to be aware of an alarm/other?

Property Access Information

Where is the maintenance to be performed? (required)
Interior (TMG must have your permission to enter dwelling)Exterior (TMG can complete work without entering dwelling)

By submitting this maintenance request, residents authorize the landlord or the landlord’s agents to enter the premises without notice at reasonable times. In the event the repairs/maintenance are in progress and the landlord is making reasonable efforts to complete, tenant hereby authorizes entry at reasonable times in excess of seven days until such repairs/maintenance are completed, whichever is less.

If your request has not been addressed within 7-10 business days please call to inquire about the timeline for your repair. If you feel an appointment is necessary, there may be a charge for that coordination.

Please ensure to address any security alarms, locks, dogs or minors so that we may enter. If we are unable to gain access due to security alarms, changed locks, un-contained animals, or unaccompanied minors, there will be a $45 No Access Charge charged to your account. We always leave a door hanger so you know we visited your home.