Homeowner Association (HOA) Management
HOA management is becoming increasingly more challenging and requires a fresh approach to meet the needs of today’s homeowner associations and condominium associations.
Your association’s management company is not simply a service provider, but is often the face of your community and the voice of its residents.
Our knowledgeable and dedicated staff bring together their collective experience to enhance and strengthen your community. If you are looking for full service, financial only, or consulting services, TMG has the tools, contacts and resources to help manage and care for your association.
Experienced and Dedicated HOA Management Professionals
You will have the full support of the TMG team. From our executive leadership team to our administrative and accounting teams, we are proud of our experience and expertise. TMG’s staff love what they do, and it shows in their tenure with TMG and the pleasure with which they serve their communities and boards.
It’s now more important than ever to entrust the management of your association with a firm that exceeds the industry standard. We are one of only a handful of HOA management companies in the Portland and Vancouver area that have attained the AMO accreditation from the Institute of Real Estate Management. TMG joins 537 AMO firms worldwide that hold this distinguished accreditation. Community Managers attend Community Association Institute (CAI) classes and events that are required to obtain their CMCA designation. Education for board members is also a priority at TMG. Our company presents monthly Board Education Classes, held in TMG’s Oregon and Washington office locations. These well-attended, complimentary classes include guest speakers with specific expertise relevant to community associations and provide a venue for directors to meet and share experiences.
Most homeowner associations are incorporated and are subject to state statutes that govern non-profit corporations and homeowner associations. New bills affecting associations are frequently being introduced in state legislatures and may be in different states of consideration, approval, or enactment. Community Managers are expected to understand the fundamental Oregon and/or Washington laws, revised statutes and code, as well as monitor new legislation, tax rulings and other civil code requirements. Interpretation of these laws and statutes is often challenging, and therefore managers have access to legal counsel to assist them in interpretation.
As the Managing Agent, TMG shall be responsible to perform the services described in the Management Agreement and provide counseling and advice to the Association’s Board of Directors, officers and committees in accordance with generally accepted industry standards.
In order to provide top-level customer service and support, each association is assigned a Management Team, consisting of a Community Manager, Community Administrator and a Staff Accountant.
TMG prides itself on the level of service we provide to homeowners. In addition to the management team, homeowners will be able to contact TMG’s Member Services Coordinator. The Member Services Coordinator is the initial point of contact for homeowners and can assist owners with logging onto the community website, making payments, retrieving documents needed for a sale or refinance, submitting an architectural request, requesting parking space assignments, and obtaining a clubhouse key or making a clubhouse reservation. These are just a few examples where the Member Services Coordinator can assist the homeowner and ensure personalized customer service.